Privacy Policy

Last updated: May 2026

Midtown Plumbing Inc. ("Midtown Plumbing", "we", "us") is committed to protecting the personal information of our customers and website visitors. This policy explains what information we collect, how we use it, and how it is protected.

Information We Collect

We collect personal information only when you voluntarily provide it — for example, when you submit a contact or booking form on this website. This may include:

• Your name
• Phone number
• Email address
• Service address
• Description of the plumbing issue

We do not collect payment card information through this website. Payments are handled in person at the time of service.

How We Use Your Information

Information you provide is used solely to respond to your inquiry, schedule service, and communicate about your appointment. We do not use your information for marketing purposes without your consent, and we do not sell or share your information with third parties.

Cookies and Analytics

This website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. This data is aggregated and anonymous — it does not identify you personally. You can disable cookies in your browser settings at any time.

Data Retention

We retain contact information only as long as necessary to fulfill the service request and as required by applicable law. You may request deletion of your information at any time by contacting us.

Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us at:

• Email: info@midtownplumbing.ca
• Phone: 647-778-9411

Third-Party Links

This website may contain links to third-party sites (Google Maps, review platforms, etc.). We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of this website following any changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy, contact Midtown Plumbing Inc. at info@midtownplumbing.ca or call 647-778-9411.